Active UK & EU Operational Support
Operational Foundations

Eliminate operational bottlenecks and build a resilient backend for your business.

Growing SMEs across the United Kingdom and Europe face immense daily friction in administrative coordination, supply chain tracking, and workflow management. OPERAS delivers an industrial-grade backend operations unit that integrates directly with your team.

We take over repetitive operational execution, maintain tight regulatory adherence, and automate processes so your leadership can focus entirely on commercial expansion.

Dedicated account managers
GDPR & ISO standard controls
Flexible monthly engagements
Rapid 2-week team onboarding
40%
Faster cycle turnaround
Process de-bottlenecking
Streamline day-to-day workflow handoffs, supply chain coordination, and eliminate friction in administrative steps.
100%
SME tailored capacity
Scalable backend infrastructure
Flexible operational teams that scale capacity on demand without the heavy overhead of internal hiring cycles.
99.9%
Compliance fidelity
Regulatory and SLA resilience
Rigorous compliance management aligned to UK and EU standards, including GDPR controls and reliable SLAs.
Operational Leadership

The team running your back office

Experienced directors and systems leads ensuring your daily workflows remain accurate, fast, and compliant with UK and EU standards.

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Alice Johnson
15+ yrs experience

Alice Johnson

Head of Operations

Over 15 years of experience in operational management and process optimization across UK and EU enterprises.

Core Domain

Supply Chain & Multi-hub Logistics

Compliance Standard

ISO 9001 / Lean Six Sigma Black Belt

Directs end-to-end multi-site supply chain coordination

Designs automated inventory & vendor reconciliation models

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Robert Lee
12+ yrs experience

Robert Lee

Client Success Lead

Dedicated to ensuring client satisfaction and delivering tailored outsourcing solutions aligned with regional compliance.

Core Domain

SME Account Governance & SLA Auditing

Compliance Standard

GDPR Practitioner / ITIL v4 Master

Establishes daily operational SLA governance frameworks

Maintains 99.4% first-cycle query resolution velocity

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Marcus Vance
10+ yrs experience

Marcus Vance

Systems & Automation Lead

Specialises in replacing manual back-office data transfers with fault-tolerant automated pipelines.

Core Domain

Workflow Automation & ERP Integration

Compliance Standard

TOGAF 9.2 / Cloud Process Architect

Deploys custom cross-platform workflow connectors

Reduces routine back-office processing time by over 60%

OPERATIONAL PODS: UK & EU ON-DEMAND CAPACITY ACTIVE
GDPR COMPLIANTISO 9001 PROCESS FRAMEWORKSLA 99.4% ACCURACY